Contact information

Contact Us

We’re here to help!

If you have any questions about your order, shipping, products, or anything else, feel free to contact us. Our support team will respond as quickly as possible.

📩 Customer Support

Email: beautyvibe8@gmail.com

We respond within 24–48 business hours (Monday–Friday).

📦 Order Support (Important)

To help us assist you faster, please include the following when contacting us:

  • Full Name

  • Order Number

  • Email used at checkout

  • Clear description of your issue

This allows us to resolve your request much faster.

❓ Frequently Asked Questions

Where is my order?

Once your order is shipped, you will receive a tracking email. Tracking updates may take 2–5 business days to appear after shipment.

How long does shipping take?

Orders typically arrive within:

  • US: 7–15 business days

  • International: 10–25 business days

Delays may occur due to customs or carrier processing.

Can I cancel my order?

Orders can only be canceled within 12 hours of purchase. After that, orders are processed and cannot be canceled.

I entered the wrong address. What should I do?

Please email us immediately. If your order has not shipped yet, we may be able to update it.

My package says delivered but I didn’t receive it.

Please check with neighbors or your local carrier first. If it still cannot be located, contact us for assistance.

💄 Need Help?

We’re committed to making your experience with Beauty Vibe Co smooth, simple, and enjoyable. Don’t hesitate to reach out — we’re here to help.

Email: beautyvibe8@gmail.com